Shipping Policy

Order Processing: All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time: Standard delivery within the UK/EU/US typically takes 4–6 business days, depending on location and carrier availability.

Shipping Costs: No Shipping fees at checkout. Free shipping on all products.

Tracking Information: You will receive a tracking number by email once your order is shipped.

Lost or Stolen Packages: If the carrier marks your package as delivered but you haven't received it, contact us immediately. We will help open a claim with the carrier.

Incorrect Address: Customers are responsible for entering correct shipping details. pawcalm.online is not liable for delays or losses from incorrect addresses.

Backorders: In rare cases, items may be temporarily out of stock. We will notify you immediately and offer alternatives or a refund.

Support: support@Faunalogya.online or  annabolder@outlook.com